Device: Echo Show 8 / Echo Show 10

Used in: Senior Living Facilities, Assisted Living, Skilled Nursing, and Home Care

🔋 Power & Hardware
 

Power Source:

• AC-powered via wall outlet (no battery operation)
• Requires continuous connection to maintain functionality

Hardware Features:

• Touchscreen Display: 8" or 10" HD screen
• Built-in Camera:
  • Physical camera shutter for privacy
  • 13MP (Show 8) / 13MP with auto-framing (Show 10)
• Microphone Array:
  • Multiple far-field microphones
  • Physical mic mute button

Mounting Options:

• Desk/table placement (default)
• Adjustable stands optional

🌐 Connectivity & Communication

Wi-Fi:

• Supports 2.4 GHz & 5 GHz dual-band Wi-Fi
• WPA2 and WPA2-Enterprise compatible (for healthcare environments)
• Requires facility network connection (no SIM or LTE)

Alexa Smart Properties (ASP) Integration:

• Devices are managed via centralized ASP Console
• No individual Amazon accounts needed
• Bulk provisioning and remote management

Communication Capabilities:

• Drop-In Audio/Video Calls (e.g., caregiver ↔ resident)
• Announcements & Reminders

🗣️ Voice Interaction Features

Wake Word Activation:

• Default: “Alexa” (can be changed)
• Microphone only listens after wake word is detected

Use Cases:

• Residents: “Alexa, call the nurse,” “Alexa, what’s the weather?”, “Alexa, I need help”
• Daily cards displayed on Alexa, designed to educate and entertain senior residents
• Staff: Issue routine reminders or make facility-wide announcements (put in requests to Zemplee Support)
• Zemplee Skill: Custom commands like “Call <external contacts like son or daughter>”
  • requires external contacts to be programmed in system → fulfilled through a Zemplee Support Request

🔐 Privacy & Security

Privacy Controls:

• Hardware mic & camera on/off buttons
• Visual indicators when camera/mic are active
• No voice recordings are stored when using ASP

HIPAA-Compliant Environment:

• ASP ensures no personal data is tied to resident
• Voice interactions processed in Amazon Health-compliant architecture

🧠 Integration with Zemplee Health

Alexa - Zemplee Health Skill:

• Enables proactive voice-based alerts & check-ins
• Pulls sensor data (e.g., motion, bed exits) and vital trends
• Care team can access caregiver instructions via voice or dashboard

Behavior Monitoring:

• Zemplee’s passive sensors + Alexa Show = a complete digital caregiving platform
• Residents do not need to wear or charge any devices

NOTE:  Because dropping in with a Member automatically connects the Care Team user with the Member WITHOUT the member “accepting” the drop-in, Organizations can choose to not add a Member to their Drop-In list.  This would result in Care Teams not being able to Drop In with a member and only being able to “Contact” a member.  Using the “Contact” feature, allows the Member to accept the “call” with the Care Team via the Alexa device.