How to Remove (Deactivate) a User

Published July 23rd, 2026 by Dhruv Rajani

Overview When a user no longer requires access to the Zemplee Portal, their account should be deactivated. The process varies depending on whether the user is an Administrator or a non-Administrator (such as a Caregiver, Nurse, or Medical Assistant). Deactivating an Administrator Follow the steps below to deactivate an Administrator account: Log in

Hub Status on the Daily Activity Page

Published July 14th, 2026 by Dhruv Rajani

The Hub Status on the Daily Activity Page (DAP) provides a quick indication of the overall health of the member's Activity Hub. It reflects whether the hub is functioning correctly and communicating with the Zemplee platform. Hub Status: OK A Hub Status of OK indicates that the hub is operating normally. This means: The hub is connected to either LT